Terms of Service

1. Parties

These Terms of Service govern the contractual relationship between Talk&Code S.L. (hereinafter "Talk&Code"), with CIF [ YOUR CIF HERE ] and registered address at [ YOUR ADDRESS HERE ], Eivissa, Spain, and the natural or legal person (hereinafter "the Client") who subscribes to the Short-Term Rental Compliance Service.

Contact: info@talkandcode.com

2. Service description

The Short-Term Rental Compliance Service consists of a professional compliance review of the Client's short-term rental property against the applicable regulations of the relevant local authority and public administration in Spain.

Upon completion of the review, the Client will receive:

• A detailed compliance report indicating which regulatory requirements are met and which are not, with recommendations where applicable.
• If all compliance checks pass: a digital compliance stamp (PNG format) which the Client may display on their rental listings and advertisements.

The stamp certifies that the property was compliant with applicable short-term rental regulations at the time of the review. It does not constitute a guarantee of future compliance nor a substitute for any official licences or registrations required by law.

3. Subscription and price

The service is offered as an annual subscription at €200 (VAT included), processed securely via Stripe. The subscription renews automatically each year unless cancelled before the renewal date.

Annual renewal includes a new compliance check against any updated regulations, ensuring the Client's property remains compliant year after year.

Talk&Code will notify the Client by email at least 15 days before the renewal date.

4. Service delivery

Following successful payment, Talk&Code will contact the Client by email to request the documentation required to carry out the compliance review.

Once all required documentation has been received, Talk&Code will deliver the compliance report within one (1) calendar month.

If the Client does not provide the required documentation, Talk&Code will send a reminder by email every week until the documentation is received. The delivery period begins only upon receipt of the complete documentation.

5. Refund policy

No refund will be issued once Talk&Code has received the required documentation from the Client and work on the compliance review has begun.

If the Client never provides the required documentation and wishes to cancel the service, a refund may be issued for the amount paid, minus any bank or payment processing charges incurred by Talk&Code as a result of the transaction and refund process. The Client assumes these costs.

Refund requests must be submitted in writing to info@talkandcode.com.

6. Client obligations

The Client agrees to:

• Provide accurate, complete and truthful documentation and information as requested by Talk&Code.
• Respond to document requests within a reasonable timeframe.
• Use the compliance stamp only for the property and period for which it was issued.
• Not alter, reproduce or misrepresent the compliance stamp in any way.

7. Limitation of liability

Talk&Code's compliance review is based on the regulations in force at the time the review is conducted and on the documentation provided by the Client. Talk&Code is not liable for:

• Regulatory changes occurring after the review has been completed.
• Inaccurate or incomplete information provided by the Client.
• Decisions made by local authorities or public administrations.
• Any fines, penalties or legal consequences arising from the Client's non-compliance.

8. Intellectual property

The compliance stamp remains the intellectual property of Talk&Code. The Client is granted a limited, non-transferable, non-exclusive licence to display the stamp solely in connection with the compliant property during the valid subscription period. The licence expires upon cancellation or non-renewal of the subscription.

9. Data protection

Personal data collected in connection with this service is processed in accordance with our Privacy Policy, in compliance with Regulation (EU) 2016/679 (GDPR) and Spanish data protection law.

10. Governing law and jurisdiction

These Terms of Service are governed by Spanish law. Any dispute arising from or related to these Terms shall be submitted to the Courts of Eivissa (Ibiza), Spain, with the parties expressly waiving any other jurisdiction that may apply to them.

11. Modifications

Talk&Code reserves the right to update these Terms of Service. Clients will be notified of any material changes by email at least 30 days before they take effect. Continued use of the service after that date constitutes acceptance of the updated terms.